"I’m thrilled our home was described as the Rolls Royce of care homes by the local social worker.  Thank you for your help Clare we are full and flying"

Nikki - Care Home Manager Devon

tel: 01626 832278
info@yourcareassociates.co.uk

Care manager Mentors

Management Mentors -


CQC are focusing on leadership, governance and culture, with a different approach for larger and smaller providers.

The new Care Act is focused around the leadership of services.  One of the key lines of enquiry, about the service being Well Led .

Do you have the manpower, time and expertise to ensure that your manager has up to date leadership skills?  Does your manager have a clear vision for the home and are they leading their staff team towards this vision?  Are both the home owner and manager clear with their strategic approach for the future?  If your home manager attained higher levels of performance imagine the positive impact on the whole of your business. 

Care Manager Mentors

Our mentors are highly experienced in care management so are able to empathise and support your manager with any issues that may arise during the course of their role.   

Mentors will benefit both new managers plus those with years of experience who may need to update their systems.

Embrace best practice by ensuring your manager is performing with maximum skills and confidence. Keep your service fully up to date with the KLOE evidence that will be focused on by CQC?  
We understand all aspects required in the achievement of a successful care business and are able to steer the manager along the path to achievement.

Feedback from those using the mentor service include:
"Thankyou , your support has helped me turn this home around. We now are fully compliant, the home has no safeguarding issues, my care plans are clear and I feel more confident moving forward"

"Support has been at the pace and level I needed"

"I feel as if we are making progress now"

"I have been a manager for many years.  My mentor has helped me modernise my management techniques and service quality."

Benefits of the Management Mentors

  • A safe, effective, caring, responsive, WELL LED service
  • Improved compliance
  • Modern leadership skills
  • Reduced management stress
  • Improved preparation for new inspections
  • Maintenance of current regulation knowledge
  • Faster resolution of difficult situations
  • Increased profitability
  • Reduced staff turnover
  • Improved occupancy
  • Enhanced care culture

Also now provided by telephone. 

Enjoy the benefits of the mentor without the direct cost. Whilst face to face mentoring will always be superior evidence is showing that managers are receiving benefits from our Mentoring Telephone service.  All the same as on site mentoring, over the phone.

Signs you need our Care Manager Mentors service:-

  • Reduced profitability
  • Lack of strategic planning
  • Empty Beds
  • High staff turnover or sickness
  • Complaints , poor CQC reports or safeguarding issues
  • Quality issues
  • Unhappy care staff
  • Unhappy customers/ service users or their families
  • A manager with feelings of being over loaded with paperwork or simply just not enough time in the day
  • Slipping deadlines
  • Budgets that are not adhered to
  • Reduced communication with the staff team
  • Any feeling of dissatisfaction with the performance of the home
  • A feeling that you have a lack of knowledge of the care provision when dealing with your manager?
  • Out of date policies and procedures.

From Domiciliary to nursing care our success management will benefit your business.

Invest in your manager to invest in your business.

For more details about the service contact Clare today on 07977511217. Care Mentors cost less than you would imagine and will future proof your business.


For more details about the service contact Clare today on 07977511217 or 01409 220100.


 

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Care consultants south west, cornwall, devon,somerset, dorset, gloustershire, wiltshire offering dementia care training, personalised care, mentoring, care home pr and admin services

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